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Import and Custom Fees (Outside UK Only)

I understand that the products I am ordering may be subject to import and custom fees in the country I am importing them to. I confirm that I shall be liable to pay fully those customs and excise fees.

Cancellations and Refunds during Lead Time Disclaimer (Vet Products Only)

I understand that the products I am ordering may have a lead time of up to 20 working days from the day I paid. Should I cancel the order during that time, I shall be refunded only for the items that have not been ordered yet at the time of the cancellation.

Returns Disclaimer*

I understand all returns must be unused, they must be dispatched at my own expense and the courier fees that I shall select for their return will reflect their purchase value.

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